Couriers

For the safety of time and delivery schedule of our products we have decided to use as our only shipping method, the express courier.

Plus, because of our mission, we have decided to apply great discounts.

Delivery

Italy

Standard Delivery (3-5 working days)

With an order below € 70: € 5

With an order equal or more than € 70: free

Campione, Livigno, Repubblica of San Marino and Stato Vaticano are not part of the Italian Territory

Express Delivery (2 working days)

All orders: € 10

 

United Kingdom

Standard Delivery (7-9 working days)

All orders: free

Express Delivery (2-3 working days)

All orders: € 10

 

Europe

Standard Delivery (7-9 working days)

All orders: € 10

 

Rest of the world

Standard Delivery (7-9 working days)

All orders: € 15

Time Of Delivery

We usually process the orders within 3-9 working days. The delivery is via TNT courier.

Mode Of Delivery

At home:

The courier delivers from Monday to Friday, hours 9-13 and 14-18. In order to facilitate the delivery we kindly recommend to indicate an address where there is a person during the day and hours of the expected delivery. In case the courier will not find the addressee he will leave an advice of attempted delivery: it is necessary to immediately contact the courier to agree the re-delivery or where to collect the product.

 

Service Proximity:

The new way of managing your deliveries. You can choose where to collect them and where to deliver them to your addressees.

-Locker: the product is delivered from the courier to an automatic machine for the collection and delivery of goods open on a 24/7 basis. There is the possibility of paying when collecting, if you do not want to pay online, with bank transfer or with Bancomat or credit card.

-TNT point: more than 1.200 shops and commercial businesses throughout the national territory receive your online purchases directly from TNT. They function as warehouses and it is possible to personally go and collect the product. It is possible to pay when collecting, if you do not want to pay online, you can use cash.

In case of withdrawal of the product, Tuttestetica s.r.l. reserves the right to ask the customer the total amount of the delivery and storage costs.

Do You Have Difficulties To Receive The Goods?

Communicate it at the time of execution of the purchase order (in the order notes or via email at the address www.servizioclienti@dermo28.com). Tuttestetica s.r.l. can not , in any case, be held liable for damages or possible delivery delay that can not be directly imputable to it or for damages caused by the carrier.